How to reset your device and
where to find the reset button
You may have to refer to each individual device manual for locations. Manuals can be viewed here.
Smart Plugs: The reset button on the smart plugs is the power button. Press and hold for 3-6 seconds to reset device or refer to the manual.
Smart Bulbs: There is no reset button on the Smart Bulbs. To reset bulb, screw into socket and find the light switch to socket. Turn on/off light switch 3-5 times until light blinks rapidly.
Smart Bulbs-secondary method: To reset bulb, screw into socket and make sure light switch is turned on. Then screw in bulb into socket and then unscrew quickly. Repeat 3-5 times and leave bulb screwed into socket. Bulb should blink rapidly and be ready to set up.
Smart Sensors: The reset button on the Water Leak Sensor, Motion Sensor and the Door/Window Sensor are all located inside the cover of the device. Please refer to the individual sensor manuals for locations. Manuals can be viewed here.
Smart Cameras: (If the reset button is a hole, you will need a thin piece of metal to insert to push it. Your camera may come with a reset pin. If it does not, a thin paper clip or back of an earring will work also.)
BKWIFICAM: Reset button is a small hole on the top next to the Micro SD Card slot.
BKWIFICAM2: You have to manually roll the camera lens up all the way and the reset hole is by the Micro SD Card slot.
BKWIFICAM3: Reset button is a small hole on the back in the upper left corner.
BKWIFICAM4: Reset button is a small button on the back in the upper left corner.
BKWIFICAMWL1(WiFi Hidden Camera): Reset button is a small button under the faceplate of the camera on the upper right.
BKWIFICAMWL2(Security WiFi Camera): Reset button is a small hole on the side next to the Micro SD Card Slot.
BKWIFICAMB(Smart Baby Monitor & Camera): Reset button is small hole on the top next to the Micro SD Card slot.
BKWIFICAMDR(Video Doorbell Camera): Reset button is small hole on the bottom next to the Micro USB port. Camera will need to be removed from mounting bracket to access.
The images below show our most popular camera models and where the reset button is located.
A small pin or paperclip needs to be inserted into reset hole to reset camera
Reset button can be
pressed easily with finger
A small pin or paperclip needs to be inserted into reset hole to reset camera
(Doorbell Camera will need to be removed from mounting bracket to access reset button)